Privacy Policy

Effective Date: November 5, 2025

1. Basic Policy

Silentele Co., Ltd. (hereinafter "our company") recognizes the importance of our customers' personal information and believes that protecting it is a significant social responsibility. We handle personal information appropriately based on the following policy.

2. Definition of Personal Information

In this policy, "personal information" refers to information about a living individual that can identify that individual by name, date of birth, contact information, or other descriptions.

3. Collection of Personal Information

Our company may collect personal information through the following methods:

• • Contact forms
• • Service applications
• • Email inquiries
• • Collection through other business activities

4. Purpose of Use of Personal Information

Our company uses collected personal information for the following purposes:

• • Providing and improving services
• • Responding to inquiries
• • Sending email newsletters (with consent)
• • Compliance with legal obligations
• • Other purposes disclosed in advance

5. Provision of Personal Information to Third Parties

Our company will not provide personal information to third parties except in the following cases:

• • When prior user consent has been obtained
• • When required by law
• • When necessary for the protection of a person's life, body, or property
• • When necessary for public health improvement or the sound development of children

6. Security Management of Personal Information

Our company manages personal information appropriately and takes necessary and proper security measures to prevent loss, destruction, alteration, and leakage.

7. Disclosure, Correction, and Deletion of Personal Information

Users may request disclosure, addition, correction, or deletion of their personal information held by our company. If you wish to do so, please contact us at the address below.

8. Use of Cookies

Our website may use cookies to improve service convenience. Cookies are small files stored in the browser and are not intended to collect personal information.

9. Contact Information

For questions, complaints, or requests regarding the handling of personal information, please contact us below.